Introduction
JP Home Creations respects your privacy and is committed to handling personal information fairly, responsibly and securely.
This privacy policy explains what information we may collect when you use this website or contact us, why we use it and the choices available to you.
Information we collect
When you submit an enquiry or contact us directly, we may collect information including:
- Your name
- Your email address
- Your telephone number, if provided
- Details about the property or project you are considering
- Information included in your message or subsequent correspondence
We may also receive limited technical information needed to operate and protect the website, such as an internet protocol address, browser information and security-related request data.
Please do not submit confidential, sensitive or unnecessary personal information through the enquiry form.
How we use your information
We may use your information to:
- Respond to your enquiry
- Understand the project or service you are interested in
- Arrange and manage project-related conversations
- Prepare requested information, proposals or quotations
- Maintain relevant business correspondence
- Protect the website and enquiry service against misuse
- Meet legal, regulatory or record-keeping obligations where applicable
Lawful basis
We generally process enquiry information because it is necessary to respond to your request and because we have a legitimate business interest in communicating with prospective and existing clients.
Where applicable, processing may also be necessary to take steps at your request before entering into a contract, to perform an agreed contract or to comply with a legal obligation.
Sharing your information
We do not sell your personal information.
We may use trusted service providers to help operate and protect the website and deliver communications. They may process limited information only where necessary to provide those services.
We may also disclose information where required by law, to protect our legal rights or in connection with professional advice or a business transaction.
International processing
Some service providers may process information outside the United Kingdom. Where this happens, we expect appropriate safeguards to be used in accordance with applicable data-protection requirements.
How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining appropriate business records and meeting legal or contractual obligations.
Information that is no longer required will be deleted or securely disposed of when reasonably practicable.
Your rights
Depending on the circumstances, you may have the right to:
- Ask for access to personal information held about you
- Ask for inaccurate information to be corrected
- Ask for information to be deleted
- Ask for processing to be restricted
- Object to certain processing
- Ask for information to be transferred where applicable
These rights are not absolute and may depend on the reason for processing the information.
To make a privacy request, email info@jphomes.uk. We may need to confirm your identity before responding.
Security
We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure. However, no internet transmission or storage method can be guaranteed to be completely secure.
Marketing
We do not use website enquiries to subscribe people automatically to marketing communications.
Automated decision-making
We do not use information submitted through the website to make solely automated decisions that have legal or similarly significant effects.
Complaints
If you have concerns about how we handle your information, please contact us first at info@jphomes.uk.
You may also have the right to complain to the Information Commissioner's Office.
Changes to this policy
We may update this privacy policy when our practices or legal responsibilities change. The latest version will be published on this page with its updated date.
Contact
For privacy questions or requests, contact: info@jphomes.uk